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    Home > Products > BatchUpdater for Palm Desktop

    BatchUpdater for Palm Desktop Troubleshooting

    For some reasons, sometimes BatchUpdater for Palm Desktop could not run properly in your environment. BatchUpdater for Palm Desktop has some debug logs which is very helpful to identify where the problem is.

    By default, the Debug log is disabled, only critical errors will be written into debug log file. You may customize the debug log options by clicking the "Options" button at the bottom of the application window.

    The debug log setting dialog box is shown as below:

    In this dialog box, you can:

    • Enable or disable debug log.

    • Set the debug log detail level. The lower the level is, the more detail will BatchUpdater for Palm Desktop record its debug log.

    • View the debug log file folder or the debug log file name and content. To view the detail content, just click the "..." buttons.

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